Please note our new Delivery Terms for Northern Ireland and Europe.


Does Rooibos tea contain caffeine?

Rooibos tea is naturally caffeine free because the plant itself contains no caffeine. Find out more about rooibos tea and caffeine.


What does Rooibos tea taste like?

Rooibos tea is smooth and gentle with a natural sweetness and slightly nutty taste. Find out more about what Rooibos tea tastes like in our blog post.


Where is Rooibos tea from?

Rooibos grows in the ruggedly beautiful Cederberg coastal mountains of South Africa, a protected World Heritage site around 200km north of Cape Town. It flourishes in this area because of the unique combination of climate and the specific PH balance of the region’s well-drained, sandy soil -- all attempts to grow Rooibos beyond the magnificent Cederberg have failed. Read more about growing Rooibos.


Can Rooibos tea aid good sleep?

As a naturally caffeine free tea, Rooibos tea is a great drink to have before bedtime. Find out about rooibos tea and sleep in our blog post.


Do Tick Tock teabags contain plastic?

From now on, all Tick Tock teabags will be fully plant-based and biodegradable, and most importantly, free from polypropylene and all other petrochemical plastics. Because they are fully biodegradable, you can put these new teabags in your Food Waste bin for composting by your local council. These teabags are the result of months of research and testing and we are thrilled that they are finally hitting the shelves - so look out for our new improved Tick Tock boxes. Like most UK companies, up until very recently we used teabags made up of natural cellulose from wood pulp and a small amount of food safe plastic fibres (1% of total weight). These fibres allowed the edges to be heat sealed and stopped the bags from falling apart. As a small family company, we see our new biodegradable teabags as an important step in the right direction, and we are going to constantly work to improve our packaging further.


Is Rooibos tea safe to drink during pregnancy?

While Rooibos is generally thought of as a good alternative to caffeinated teas during pregnancy, we do suggest speaking to your GP or midwife if you have any concerns about drinking teas or herbal infusions during pregnancy and while breastfeeding.

What is green Rooibos?

The difference between red and green Rooibos lies in the way the tea is treated. Find out more about green Rooibos in our blog post.

Is Tick Tock Tea organic?

In the Tick Tock range we have four products that are certified organic; Tick Tock Green Rooibos, Tick Tock Organic Rooibos teabags, and Tick Tock Loose Leaf Rooibos. Through this range we encourage environmentally sound agricultural practices. We also never use artificial additives, GM crops, or chlorine-bleached teabags. Read more about our values here. 


Is Tick Tock Tea fairtrade?

While our teas are not yet certified by the Fairtrade Foundation, we do buy directly from farmers and trade fairly. We have built longstanding relationships with our suppliers, which allow us to find the most sustainable and fairly traded harvests year after year.


Where can I buy Tick Tock Tea?

You can buy and deliver Tick Tock Teas to almost every country from from our online tea shop. We are stocked in supermarkets and chain stores – more details on where to buy Tick Tock Tea. You can also find us in many independent shops, delis and health stores across the country.


I ordered Tick Tock Tea online, when will it be delivered?

Please visit our Delivery Information page for delivery times and prices to the UK and other countries.


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